Support and Feedback


Our SponsrU user guide was built to help users get the most out of their SponsrU experience. We cover all of the core application feature through our step by step visual guide. If you are having difficulty on our platform for any reason, please let us know on our feedback form, so we can make changes to give our users the best experience possible!

Join the Team

  1. Click the orange “Sign Up” button in the top right corner of the page.
  2. Register a new account with SponsrU by clicking the “Register Now” button highlighted below or the “Login With Facebook” button.
  3. Enter information to build your basic Profile. Once complete, click “Complete Registration!”. You’ll receive an email with instructions on how to complete your registration. 
  4. Upon successful registration, you’ll receive an email outlining some helpful tips to quickly get you started with SponsrU.

Upload Profile Picture

  1. Click “Manage your Profile”.
  2. Click on the Profile picture image area located at the top or your Profile information panel.
  3. Follow the instructions on the Profile picture dialog.
  4. Select an image from your computer.
  5. Crop the picture to fit your Profile.
  6. Click save.

Updating General Information

  1. Click the blue arrow that appears after hovering your mouses over the desired tab.
  2. Select or enter your value and privacy settings.


  1. To search for Students or Sponsors, click the search tab in the upper left hand corner of the of the page
  2. You can currently search for people based on name, school, and hometown
  3. Select the profile you wish to view. You may have to scroll when using a mobile device or compressed web browser screen

Sponsor a Student

  1. You can search for student based on their name, school, or hometown
  2. Select the profile of the student you wish to sponsor
  3. Click the blue sponsor button beneath the student’s profile picture. If the text reads “Add Friend” instead of “Sponsor” the student has not yet added their loan information and will need to do so in order to be Sponsored
  4. Set your monthly sponsorship payment amount
  5. Fill out the rest of your information and click Sponsor!